UX Writer Job Descriptions, Average Salary, Interview Questions

UX writers are responsible for writing content for apps, products, and web experiences. They have to think like end-users and consumers and come up with a strategy that is intuitive, easy to understand, and in line with the goals of the product. UX writers must have superb writing and editing skills, be excellent collaborators, and be able to work independently in a fast-paced environment. [Your Company Name] is hiring an experienced UX writer to take our business to the next level. If you have experience writing clear and concise content for web/mobile products, emails, landing pages, or editorial content, you might be a perfect fit for a role as a UX writer at our company!

Typical duties and responsibilities

• Conduct competitive analyses of other websites that operate in the same space
• Prepare customer analysis based on target demographics and initial transactions
• Participate in creating a content development strategy
• Coordinate with the UI design team on issues like navigation, page routing, product page design, etc.
• Track usability goals and prepare reports for senior management
• Develop mockups for the development and design teams
• Conduct usability tests on each independent type of page on the website and create a report showcasing the findings

Education and experience

• Bachelor’s degree in computer design, development, engineering, or a related field required

Required skills and qualifications

• Superior knowledge of Adobe products
• Excellent computer skills
• Experience preparing detailed competitive and consumer analyses
• Ability to be flexible and work long hours

Preferred qualifications

• Strong strategic, creative, and conceptual abilities as demonstrated by an outstanding portfolio 
• Adept at synthesizing quantitative and qualitative data to guide editorial recommendations and content
• Empathetic and critical thinker
• Proficient in Microsoft Office and Keynote
• Excellent communicator with strong presentation skills
• Have the drive and acuity to effectively handle pressure and responsibility

ABC Company is in growth mode and currently seeking a UX Writer to work with our Product Design team!

As a UX Writer (internally known as Content Designer), you will define the voice and tone of ABC Company products, ensuring consistency across our products and platform. The UX Writer works collaboratively with Engineering, Service Delivery, and Design to make and document technical decisions and design assumptions.

What will you be involved in?

• Provide product copy and functionality notes for wireframes with UX designers
• Review completed copy and contextual information in mockups with UI designers
• Partner with UX designers and researchers to collect user feedback and conduct tests to optimize product content
• Answer questions from engineering as needed to ensure successful implementation of product designs
• Focus on written product content and organize content guidelines into a clear and understandable format
• Analyze existing content, focusing on reuse opportunities and value for the audience
• Create and maintain a comprehensive library of reference guidelines, standards, and workflows

What type of person are you?

• Ability to deliver high-quality content for product user interfaces with attention to detail
• Excellent written and verbal communication skills
• Proven track record of collaborating effectively with cross-functional teams
• Proven ability to present projects and status reports to management

What skills do you bring?

• 2-3 years of relevant work experience
• A strong portfolio of written work that shows business impact and results
• Some familiarity with methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup
• Familiarity with rapid prototyping tools, like Figma, Framer, InVision, or similar; Figma preferred
• Familiarity with maintaining an online documentation repository using either a Content Management System or a static web site generator and hosting
• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience

What you’ll do:

• Create intuitive copy that helps users navigate with ease through digital products. This might include menus, definitions, buttons, labels, chatbots, and error messages
• Instruct first-time users through a product with intuitive microcopy
• Help shape the brand voice for our clients and their products
• Collaborate with our ABC Company thought leaders to produce meaningful content for our client community and our peers in the industry
• Contribute to and help implement style guides and shared language
• Manage and prioritize work across multiple projects simultaneously

What you need to be successful:

• 4+ years of experience with digital products and brands
• A solid knowledge of UX writing principles and processes
• Ability to articulate your thoughts and work with others to bring ideas to life
• Understanding of the importance of testing and iterating on work
• Attention to detail and commitment to delivering quality work
• Can become an expert on our products, distilling complex ideas down into language that’s approachable
• Comfort with presenting your work and explaining your thinking
• Have a dedicated passion for user-focused product experiences

We are currently sourcing for a UX Writer to work at ABC Company!

Are you an agile, digital-first problem solver who’s adept at UX writing and content strategy, and is passionate about providing outstanding digital experiences for customers? If yes, ABC Company currently has an opening for you!

As a member of the Content Management team, you’ll create content that’s conversational, human-first, and accessible. In this role, you’ll focus on our Employer Digital platform, making connections across multiple products and teams to create meaningful, cohesive experiences that help employers work more efficiently and better service their employee needs.

The expertise you have

• Experience in digital content design, UX writing, and/or content strategy
• A curiosity about knowing how to ask the right questions of product and business owners to clarify processes and communicate them back to users in language they understand
• Proven track record of defining, socializing, testing, iterating on, and delivering outstanding digital experiences
• Experience in financial services or another industry that is complex, multi-channel, and regulated
• Experience with cross-functional collaboration in a client-centric, fast-paced environment with agile teams preferred

The skills you bring

• Adept at using language that is compelling, concise, and friendly to simplify complex interactions and guide a user through a digital experience
• Meticulous with an ability to balance multiple workstreams simultaneously
• Organized self-starter who’s passionate about keeping progress moving forward, not only for yourself but for the entire team
• Comfortable defending your content decisions with executives and legal, and can negotiate edits with diplomacy and an open mind
• Willing to jump into different roles, outside of your job description, with an eye to the future of digital content design
• Uses data and analytics to find opportunities for improving the customer experience
• Can build credibility and trust with peers and executives, and enjoys working in a complex organization with multiple decision-makers
• Values pace over perfection, enjoys big picture and hands-on work, and has a proven track record of projects that achieve tangible results

The value you deliver

• Driving the content strategy, content creation, and best practices that are critical in helping users complete transactions
• Collaborating with designers, researchers, developers, and other partners to write and test user-focused content that guides customers through an experience, while maintaining ABC Company’s tone and voice
• Influencing a test, learn, and optimize approach to content development where you’ll make informed decisions on the topics, tone, language, and delivery of content
• Developing and evolving ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and ABC Company’s enterprise goals
• Working across teams to deliver a cohesive customer experience across products and channels
• Championing content strategy standards across the teams you support