Forklift Operator Job Descriptions, Average Salary, Interview Questions

What Does a Forklift Operator Do?

Forklift Operators work in warehouses and other industrial sites where they use forklifts to move goods from one location to another. They typically use forklifts to unload deliveries from trucks, stack crates, and pallets of merchandise in the proper storage locations, and move outgoing goods from the warehouse onto trucks. A forklift operator must keep an eye out for damaged boxes or goods and report findings to warehouse management. They may also check the quality of goods and merchandise and note any defects or inconsistencies.

A forklift operator must use caution and care to ensure the safety of those around. as such, operating a forklift requires a valid certification. They also need to work efficiently and manage their time wisely. Reliability is important as the forklift operator is responsible for materials and products being in the right place at the right time. Some forklift operators inspect machinery on a periodic basis to ensure it is in good working order. They note any repairs that need to be made and may even perform maintenance. Since this is inherently a physical job with heavy machinery, they should be in good physical health as well.

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National Average Salary

Forklift operator salaries vary by experience, industry, organization size, and geography. Click below to explore salaries by local market.

The average national salary for a Forklift Operator is:

$41,230

Forklift Operator Job Descriptions

Crafting the perfect job description may be the key to finding an exceptional forklift operator. To help you with your recruiting search, our team has put together some examples from past openings.

Candidate Certifications to Look For

  • Commercial Driver License. In order to earn a Commercial Driver License (CDL), candidates must first obtain a commercial learner’s permit and then pass a driving skills test. While a CDL is not required to operate a forklift, earning one will demonstrate that candidates are proficient with the operation of heavy vehicles. There is more than one type of CDL, and candidates are advised to conduct their own research in order to determine which type is the best fit for them. Class A licenses are required to operate vehicles or combinations of vehicles weighing in excess of 26,000 pounds, Class B licenses are required to operate single unhitched vehicles weighing in excess of 26,000 pounds, and Class C licenses are required to operate single unhitched vehicles weighing less than 26,000 pounds.
  • OSHA Safety Certificate. In the warehouse, OSHA is extremely important, and all forklift operators need to be knowledgeable in it. However, to obtain this certification, candidates must complete a 40-hour program, and have more than two years of training, and two more years of work experience. Then, they can qualify to receive this certificate. 

Sample Interview Questions

  • Do you have any prior experience operating heavy machinery, either professionally or in your private life?
  • Can you name a time when you pinpointed a mechanical issue with a vehicle or device in your possession? What did you do to rectify it?
  • You are transporting a pallet of goods to a waiting delivery truck when you see that there is a significant spill of some kind in your path. Do you drive over the spillage or attempt to go around it?
  • Have you ever quarreled with a superior at a previous job? If so, what was the nature of the dispute and how was it resolved?
  • How would you respond if you saw a coworker operating a forklift carelessly or while chemically impaired in some way?
  • If the forklift you were operating appeared to be behaving unreliably, would you immediately turn it off, or would you first attempt to return it to its proper place?
  • When did you become forklift certified?

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