HR Administrator Job Descriptions, Average Salary, Interview Questions

HR administrators manage the human resources department of an organization. They make sure the HR department runs smoothly by helping to answer employee questions, preparing HR documents, updating personnel records, and more. HR administrators are excellent at multitasking and need to be organized and have exceptional interpersonal and time management skills. [Your Company Name] is looking for an experienced HR administrator to take our company to new heights. As an ideal candidate, you have solid leadership skills and proven experience maintaining personnel records, managing HR documents, and updating internal databases. 

Typical duties and responsibilities

• Facilitate HR department processes
• Prepare HR documents
• Help employees with their questions and issues
• Assist with employee hiring, onboarding, and training
• Help with employee health plans, payroll, and benefits

Education and experience

This position requires a bachelor’s degree in human resources management, business administration, or a related field. 

Required skills and qualifications

• Ability to multitask and organize  
• Exceptional interpersonal and time management skills
• Adaptability and accountability
• Proficiency using Microsoft Office Suite
• Able to work with minimal direction
• Excellent customer service skills

Preferred qualifications

• Master’s degree in business, human resources, or related field
• 3+ years of experience working in HR
• Bilingual
• Strong interpersonal skills

ABC Company is partnering with a global broker that provides specialist insurance, reinsurance, and capital markets advisory services to assist them in bringing on an HR Administrator. This is a direct hire opportunity, offering a competitive salary and fantastic benefits.

HR Administration, HR Information System (HRIS), Metrics, and Reporting

• Act as a go-to HR professional for day-to-day employee questions, as well as respond to employees in a timely and accurate manner ensuring complete follow-through
• Assist with annual and off-cycle compensation, bonus, and promotion processes
• Work with other HR team members to ensure the annual HR checklist is completed
• Update HR reports on a monthly basis to provide accurate metrics to the business
• Create ad hoc reports and manipulate data, as needed, in an accurate and concise manner
• Prepare and submit the annual EEO-1 report

Benefits Administration

• Answer day-to-day questions regarding benefits plans; refer employees to the Benefits Resource Center for claims resolution issues or escalate to other HR team members, as needed
• Assist with leaves of absence tracking, including disability plan coordination
• Review discrepancy reports from the medical carriers when issues arise between HRIS and medical carrier record-keeping systems
• Reconciliation benefit carrier invoices on a monthly basis

Recruiting and Onboarding

• Perform initial phone screens and in-person interviews, as requested
• Assist in the preparation of offer letters, agreements, and all other relevant new hire paperwork
• Onboard new employees in a welcoming way, ensuring they receive timely and accurate instruction needed regarding their employment and benefits options

Project Work

• Participate in various projects in order to gain exposure to different areas within the HR
• Complete project work in a timely and accurate manner and provide clear communication on project status to project leader(s)

Required education, experience, and skills

• 4-year degree from an accredited college or university or a combination of some advanced education/training along with equivalent years of experience in Human Resources
• Minimum of three years of experience in a Human Resources role in a professional environment
• Strong attention to detail with excellent follow-up and follow-through skills
• Advanced proficiency in Microsoft Office suite of products, including Teams
• Ability to see the big picture yet has the ability to work in a detailed and thorough manner

The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat, and phone support. This position is expected to be the first point of contact with handling all support calls routing to the People Operations team and other tasks as required to resolve first-level support requests.

This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership

Essential duties and responsibilities

• Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections, and employee self-service support)
• Review and update key business processes and general master data components
• Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met

Education

• Bachelor’s degree or equivalent combination of education and experience preferred

Experience

• 2+ years of a relevant customer support role and past data entry experience

Computer skills

• Intermediate computer skills including generating simple letters, spreadsheets, and/or graphics for personal business use or creating simple queries and simply formatted data output
• Must be proficient in Microsoft Excel, Word, and Powerpoint
• Understanding HR systems and processes is a plus

Communication skills

• Ability to interact with and communicate with a broad range of end users providing excellent support
• Requires excellent communication skills, both verbal and written
• Bilingual preferred

Special skills

• Must possess excellent customer service, basic analytical and troubleshooting skills, planning, and organizational skills
• Must be detail-oriented and work well in a team environment.
• Must be able to work in a fast-paced environment
• Must be able to multitask when applicable
• Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization
• Excellent judgment and proven ability to analyze issues quickly & take appropriate action under limited time constraints
• Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work, resulting in highly satisfied customers
• Passion for learning
• Familiarity with SAP/HR and Workday is highly valued
• Team player

ABC Company is looking for a Human Resources Assistant to assist with the administration of the day-to-day operations of the Human Resources functions and duties. In addition to providing clerical support to the HR department and employees regarding human resources-related activities, policies, processes, and procedures, the Human Resources Assistant will be in charge of a number of different personnel-related administrative tasks. This opening is based in the (City, State) area and is a short-term contract/temporary opportunity.

Key responsibilities

• Explore the internet to locate potential customers
• Oversee office and administrative tasks
• Partake in planning new employee orientation meetings
• Update employee database information

Requirements

• Approachable and appropriate interaction with staff at all levels in a rapidly changing environment
• Proven knowledge of Human Resources (HR) Administration
• Deep understanding of Employee Timesheets
• Onboarding experience preferred
• Computer Files experience
• Spanish Language experience desired
• Data entry experience required
• Accomplished in office applications and software, as well as Human Resource Information Systems (HRIS)
• Desire to thrive in scenarios of team-based work or independent tasks, always looking to learn more and take initiative on a number of different projects and tasks
• Excellent verbal, written, and social communication skills
• Experience handling confidential business matters and information with discretion