Medical Assistant Job Descriptions, Average Salary, Interview Questions

A medical assistant is needed for hire at [Your Company Name]. The role of the medical assistant involves many minor tasks and responsibilities. While there are several clinical duties to accomplish, there are also administrative duties. It is the assistant’s job to take care of phone calls, whether it is answering patients’ questions or asking for information from a client. When clients enter the building, it is often the responsibility of the assistant to escort them to and from their appointments. Scheduling appointments on behalf of the doctors is a necessary task as well, allowing professionals to make the most out of their time. Outside of these administrative tasks, there are also a handful of medical tasks. These include taking patients’ data, recording vital signs, and taking tissue and blood samples for lab work. If you think you are skilled with interacting with people, as well as organized, this may be the role for you! 

Typical duties and responsibilities

• Answer phones
• Schedule appointments
• Record patients’ medical history and personal information
• Process bills and insurance forms
• Measure vital signs, such as pulse and blood pressure
• Help doctors with patient exams
• Prepare blood and urine samples for laboratory tests
• Give patients medication or injections, if permitted 

Education and experience

Medical assistants must have a high school diploma or equivalent. Post-secondary education, such as vocational training or an associate degree, is preferred. Several types of certifications are available, although many employers do not require them. In some states, medical assistants must graduate from an accredited program and pass an exam.

Required skills and qualifications

• Excellent verbal and written communication skills
• Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Experience with electronic health records (EHRs)
• Strong interpersonal skills for dealing with patients, doctors, and staff
• Discretion and the ability to handle confidential information
• Ability to multitask and prioritize workload
• Calm, professional demeanor
• Keen attention to detail

Preferred qualifications

• Experience with scheduling software
• Medical assistant certification
• Experience working with scared or nervous patients, like children
• Excellent bedside manner

Are you an experienced Medical Assistant looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes” to any of these questions – this is the position for you!

Daily responsibilities:

• Obtains vital signs
• Injections
• Monitors and reports patient’s signs or symptoms
• Preparing patient for physician’s care
• Perform basic laboratory procedures
• Administering medication and injections as directed
• Preparing charts
• Keep rooms cleans, stocked, and ready for next patient

Requirements:

• Minimum High School Diploma or equivalent
• Medical Assistant with any experience
• They will accept a MA with externship exp
• MUST be willing to get MA diploma, CMA, or RMA within 6 months of hire
• Exp with Vitals and rooming patients is required

Seeking a Senior Clinical Medical Assistant for our practice who provides clinical expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role

• You will prepare patients for examination and treatment by taking patient histories and vital signs
• You will prepare exam and treatment rooms with the necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
• You will give injections and assist with lab testing and phlebotomy
• You will assist physicians in preparing for minor surgeries and physicals
• You will answer telephone calls to the practice and screens for referral

Requirements

• CCMA or CMA is required
• 5 or more years of professional experience

ABC Company is recruiting a Bilingual Medical Assistant to provide clinical and front-desk support at ABC Health Centers.

Summary

Assists in the examination and treatment of patients under a provider’s direction by performing the following duties.

Patient care:

• Assists patients by answering routine questions, resolving minor difficulties and giving directions to patients as authorized by the Provider
• Documents all patient communication in patient charts to include any Provider directed instructions
• Supports the patient through the education and information on community resources, such as classes, support groups, and pharmacy assistance programs
• Provides education and support to patients and families as directed by the Provider
• Assists patients in basic self-management goal setting. Applies basic active listening and behavior modification principles in goal discussions with patients
• Makes appointments as needed and directed by the Provider

Clinical:

• As directed by the provider, assists with routine office examinations and procedures that may include administering injections, medications, vaccinations, and blood draws
• Documents all procedures in the patient’s chart
• Documents all patient interaction, tracks, and attaches laboratory and diagnostic test
• results to patient charts; communicates results and orders to patients as directed by the provider
• Serves as a liaison to pharmacies (Ex. In regards to new and refill prescriptions and follows up with patients as needed)
• Participates in both patient and practice level meetings
• Assists with patient/population communications such as calls or letters to remind of needed preventive or chronic care steps

Operations:

• Prepares, cleans, and sterilizes equipment and exam rooms as established by standard safety and clinical protocols
• Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines
• Inventories and requests supplies
• Actively participates in quality improvement activities such as meetings, PDSA, pilots, data collection, evaluation of practice or location performance metrics, etc.
• Support a shared goal model in order to achieve high-quality care that is patient and family centered
• Participates in scheduled pre-visit planning/huddle process
• Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers
• May participate in team meetings and quality improvement activities as necessary

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education or experience:

• High School diploma or equivalent and graduation from an accredited program for Medical Assistants
• MA Registration or Certification preferred

Certifications, licenses, registrations:

• CPR certification required
• Certified or Registered Medical Assistant preferred

Other skills, knowledge and abilities:

• Ability to speak Spanish fluently is a must
• Knowledge of examination, diagnostic, and treatment room procedures
• Knowledge of medical equipment and instruments to administer patient care
• Skill in taking vital signs
• Skill in maintaining records and recording test results
• Skill with geriatric patients and patients in lower socio-economic sectors of the community