Program Manager Job Descriptions, Average Salary, Interview Questions

What Does a Program Manager Do?

Program managers oversee multiple related projects as part of larger programs. It is their responsibility to coordinate and manage resources across all projects in order to achieve program objectives. Technology, healthcare, and government are common industries where program managers may work.

To be a successful program manager, one must have excellent project management skills. This includes the ability to plan and schedule projects, as well as create and manage budgets. In addition to measuring and evaluating program outcomes, these managers ensure all projects align with program goals and objectives. It is also essential that program managers have strong leadership skills and communicate well with teams and stakeholders.

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National Average Salary

Program manager salaries vary by experience, industry, organization size, and geography. Click below to explore salaries by local market.

The average national salary for a Program Manager is:

$100,490

Program Manager Job Descriptions

Crafting the perfect job description may be the key to finding an exceptional program manager. To help you with your recruiting search, our team has put together some examples from past openings.

Candidate Certifications to Look For

  • Program Management Professional (PgMP). This certification requires candidates to have a proven track-record in both project management and program management before applying to take the exam. The test is 170 questions long. Once certified, candidates will need to complete 60 professional development units every three years to keep up their certification. Although the exam is tough, this certification gives them extra credibility that will help them advance their careers. 
  • Certified Lean Six Sigma Green Belt™ (ICGB™). This certification offered by the IASSC is recognized internationally and proves a candidate’s knowledge of advanced Lean Six Sigma Methodology to coordinate teams and improve performance. The three-hour exam is 100 questions long and requires a score of 70% or higher to pass.

Sample Interview Questions

  • What is your approach to planning and implementing programs?
  • What is the best way to ensure that all projects within a program are aligned with its goals and objectives?
  • When developing a budget for your program, what steps do you take to ensure its accuracy and realistic nature?
  • Describe a time you managed a project that didn’t go to plan. What did you learn from that experience? How would you have handled it differently now?
  • What strategies do you use to ensure that resources are effectively allocated among multiple projects within a program?
  • When it comes to program management and evaluation, how do you keep up-to-date with industry trends?
  • How do you evaluate program success, and how has your evaluation data led to changes in your programs?
  • What metrics are typically used to determine program success?
  • What strategies have you used to address risks to program success?
  • When did you have to work collaboratively with teams and stakeholders to achieve a program goal?
  • How do you define and document goals for the programs you oversee?

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