Quality Technician Job Descriptions, Average Salary, Interview Questions

What Does a Quality Technician Do?

Quality technicians test and report on the quality of products. They’re involved in the entire course of manufacturing and work in a wide variety of industries, including transportation, textiles, software, and manufacturing. It’s up to these technicians to interpret the quality standards, engineering diagrams, and specifications for the products, then execute tests according to those instructions. If there’s an issue, the quality technician compiles that data and reports it to engineers and other stakeholders.

In some cases, quality technicians also offer ideas for how to improve products after conducting quality testing. For this reason, professionals in this role must have strong analytical competencies, problem-solving abilities, and collaboration skills. To check products and components for defects and nonconformities, they should be able to use calipers, micrometers, and gauges. A high level of attention to detail and organization skills are also crucial parts of this role in order to compile data and track testing specifications.

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National Average Salary

Quality technician salaries vary by experience, industry, organization size, and geography. Click below to explore salaries by local market.

The average national salary for a Quality Technician is:

$56,749

Quality Technician Job Descriptions

Crafting the perfect job description may be the key to finding an exceptional quality technician. To help you with your recruiting search, our team has put together some examples from past openings.

Candidate Certifications to Look For

  • ASQ Quality Technician – In order to get this certification, candidates must have worked in a full-time, paid role as a quality tech. They must have at least 4 years of hands-on experience in the field as a quality technician. If candidates pass this 110-question test, they will have the ability to display their proven skills and knowledge with a certificate provided by ASQ. 
  • MSSC Certification in Quality Practices and Measurement – This is a course offered by Purdue University, with instructors that have years of experience. This 10-day course promises to teach all the skills necessary to become a successful quality technician.

How to Hire a Quality Technician

When hiring a quality technician, first consider the following:

  • Recruiting: Do you have the knowledge, tools, and resources to attract and screen candidates?
  • Complexity: Do you need a senior professional, or will mid or junior-level skills and experience suffice?
  • Duration: Is this a one-time project or an ongoing need?
  • Management: Do you have the time and expertise to direct the work effectively?
  • Urgency: How soon does the work need to be completed?
  • Headcount: Do you have the budget and approval for an internal employee, or should you consider alternate options?

Answering these questions will help determine the best course of action for your current hiring need. Fortunately, great options exist for every scenario. These are our recommendations:

1. Use 4 Corner Resources (or another professional recruiting firm)

The heavy lifting is done for you when working with a top-tier staffing company like 4 Corner Resources. We source, screen, recruit, and deliver only the most qualified candidate(s), saving you significant time and effort throughout the hiring process while you remain focused on your core business. Understanding your needs and ensuring the right candidate for the position is the key to our success.

This is the best route to take when:

  • You need to fill the position quickly
  • You want access to a vast talent pool of high-quality, prescreened candidates
  • Your position is suited for temporary hiring services, contract staffing, or contract-to-hire recruiting, and you intend to direct the work activity.
  • You are hiring an employee as a direct placement but aren’t able to recruit effectively or efficiently with your internal staff. 
  • You aren’t familiar with current salary rates, market trends, and available skill sets
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2. Advertise your opening on a top job board

Your best option may be to advertise your opening on a proven job board. There are many widely used job sites out there that draw visits from qualified candidates. If you have someone internally who can dedicate the time and energy to sort through applications and screen individuals effectively, this can be a great choice. 

We recommend using a job board when:

  • Your internal recruiting team has the knowledge and experience to assess candidate qualifications
  • You are hiring a direct employee and have time to manage the entire recruiting effort 
  • You have a process for receiving, screening, and tracking all resumes and applications
  • You are prepared to respond to all applicants

We recommend CareerBuilder for quality technician openings:

CareerBuilder

CareerBuilder has been a trusted source for hiring since 1995. Reach 80+ million unique, diverse U.S. job seekers annually by posting your jobs through their talent acquisition channels. Through CareerBuilder, you can engage candidates and drive them into your sourcing pipeline. We recommend using CareerBuilder for hiring when you have the internal resources and processes to review, screen, and reply to all applicants.

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3. Leverage your internal resources

You can utilize your own website, social media, and employees to assist in your search for top candidates. 

A company website posting should be the first step in notifying prospective candidates that you are hiring. Social media can also be a powerful tool for spreading the word about your new opening. As far as exposure is concerned, this option can be as good as some job boards when you have a large enough following across various platforms, like LinkedIn, Instagram, Facebook, TikTok, and Twitter.

Current employees are every organization’s greatest asset. Encourage your internal team to promote job openings to their network by offering cash and other incentives.

We recommend these options when:

  • Your brand has great name recognition
  • You can consistently monitor and respond to candidate activity through your website and social media accounts
  • You have a process in place to quickly and broadly communicate job openings and requirements
  • You have an effective employee referral program in place

If you aren’t sure which path is best, schedule a discovery call today with our seasoned recruiting professionals. The 4 Corner team is on standby to help you find the best option for your unique hiring need.

Sample Interview Questions

  • Do you have experience inspecting and testing products to ensure that they meet regulatory and quality standards?
  • When calibrating and testing inspection and testing equipment, how do you ensure its accuracy?
  • When have you worked with cross-functional teams to ensure quality standards were met?
  • What metrics are used to evaluate quality performance and measure the effectiveness of quality control measures?
  • Have you conducted an internal or external quality audit, and what did you learn from it?
  • What steps do you take when you notice a quality problem with a product or component?
  • In your work, how have you applied your understanding of technical drawings and schematics?
  • Do you have experience working with quality management systems, such as ISO 9001?
  • To improve quality control processes, how do you apply statistical tools and techniques to analyze quality data?
  • How do you communicate quality issues to stakeholders, including senior management and production?

Need help hiring a Quality Technician?

We match top professionals with great employers across the country. From filling urgent job openings to developing long-term hiring strategies, our team is here to help. Review our staffing solutions, browse our award-winning Staffing Corner blog, or call today. We look forward to connecting with you soon.

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